At PhoneSpareHub.in, we want you to be satisfied with your purchase. If you are not entirely happy, we're here to help.

1. Return Window You have [e.g., 7] calendar days from the date you receive your item to initiate a return.

2. Conditions for a Valid Return To be eligible for a return, the item must be:

• Unused and in the same condition that you received it.

• In its original packaging, with all tags, manuals, and protective films intact.

• The return must be for a valid reason, such as:

  • The item received is defective or damaged.

  • The item received is incorrect (different from what you ordered).

Important: We do not accept returns for parts that are damaged due to incorrect installation or mishandling by the customer or an unqualified technician. We strongly advise that you test the part (e.g., connect an LCD screen) before full installation or removing protective films.

3. How to Initiate a Return

1. Contact our customer support team at [Your Support Email Address] with your Order ID and a clear description of the issue.

2. Please provide photos or a short video showing the defect or damage.

3. Our team will review your request and, if approved, provide instructions on how to send the item back to us.

4. Refund Process

• Once we receive your returned item, our technical team will inspect it.

• We will notify you of the status of your refund after the inspection.

• If your return is approved, we will initiate a refund to your original method of payment or provide store credit, as per your preference.

• Please allow [e.g., 7-10] business days for the refund to be processed.

5. Shipping Costs Return shipping costs will be borne by the customer unless the return is due to an error on our part (e.g., wrong or defective item sent).